Comments on: Remote Support For Your Computer: Helpful or Creepy? [Dilbert] http://butyoureagirl.com/2008/12/09/remote-support-for-your-computer-helpful-or-creepy/ Technology Consultant With A Heart Thu, 02 Sep 2010 22:56:00 +0000 hourly 1 http://wordpress.org/?v=3.0 By: adria.richards http://butyoureagirl.com/2008/12/09/remote-support-for-your-computer-helpful-or-creepy/comment-page-1/#comment-38 adria.richards Wed, 10 Dec 2008 23:59:23 +0000 http://butyoureagirl.com/?p=1192#comment-38 Thanks for your comment. I looked over Techline's website and fail to see how it is better than Logmein Rescue except that it does cost less. <strong>Logmein Rescue</strong> is a product designed to provide on demand remote support sessions. There are a variety of ways to connect which include generating a pin number or a form <a href="http://adennetworks.com/remote" rel="nofollow">like the one my site</a> that someone submits when they need help. <a href="https://secure.logmein.com/products/free/" rel="nofollow"><strong>Logmein Free</strong></a> is an application you install so you can reconnect to a specific computer without needing the person to approve your connection. The site looks pretty vanilla and I don't see anything on the list of <a href="http://www.techinline.com/product/features/" rel="nofollow">Techline's features</a> that Logmein Rescue <a href="https://secure.logmeinrescue.com/HelpDesk/Features.aspx" rel="nofollow">doesn't already have</a>. Four unique features I have found especially usefule in Logmein Rescue are: *The ability to reconnect to sessions and transfer them to other IT staff *The ability to run scripts on the computer *The ability to connect to Windows, Mac and many mobile devices *The ability to manage multiple remote support sessions Thanks for your comment. I looked over Techline’s website and fail to see how it is better than Logmein Rescue except that it does cost less.

Logmein Rescue is a product designed to provide on demand remote support sessions. There are a variety of ways to connect which include generating a pin number or a form like the one my site that someone submits when they need help. Logmein Free is an application you install so you can reconnect to a specific computer without needing the person to approve your connection.

The site looks pretty vanilla and I don’t see anything on the list of Techline’s features that Logmein Rescue doesn’t already have. Four unique features I have found especially usefule in Logmein Rescue are:

*The ability to reconnect to sessions and transfer them to other IT staff
*The ability to run scripts on the computer
*The ability to connect to Windows, Mac and many mobile devices
*The ability to manage multiple remote support sessions

]]> By: Anthony http://butyoureagirl.com/2008/12/09/remote-support-for-your-computer-helpful-or-creepy/comment-page-1/#comment-37 Anthony Wed, 10 Dec 2008 18:57:09 +0000 http://butyoureagirl.com/?p=1192#comment-37 Another awesome remote access tool which isn't mentioned above is Techinline Remote Desktop (http://www.techinline.com) The simplicity is what got me onboard nobody has to install or download anything since it runs through the browser, and therefore it makes the process of connecting to computer illiterate clients that much easier than VNC or LogMeIn Another awesome remote access tool which isn’t mentioned above is Techinline Remote Desktop (http://www.techinline.com) The simplicity is what got me onboard nobody has to install or download anything since it runs through the browser, and therefore it makes the process of connecting to computer illiterate clients that much easier than VNC or LogMeIn

]]>