But You're A Girl

Technology Consultant With A Heart

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TransAlchemy: I split myself in two, My professional blogand my say whatever the F%$& I want personal...
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Thank You

@jacquebona - Thanks for picking up the perfect snack for milk, cookies and scifi reading! Loving the Godiva Chocolate Biscuits!

@wr3n - Nom! Nom! Nom! You sent me a delicious box of Chocolate Covered Cherries and they were so good I had to take a nap! Thank you for sharing your appreciation for the finer things in life!

Grace - Thank you for the chocolate truffles, yum! They really hit the spot!

Matthew J. Harmon, Minneapolis Security Consultant - Thanks for the book on butchering meat from my Amazon wish list! Glad you liked my sleuth work on the Norm Coleman database.

How Fast Do You Expect A Support Reply?

1 Dec
2009

An important part of customer satisfaction is getting back to people promptly.

We all can get buried in our email inboxes. I found this poll over at LoveYourHelpdesk.com and it looks like most people expect a response within a few hours.

What’s your expectation when there’s a problem with your website, computer or phone system?

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In: Adventures in Consulting|Customer Service|How I Work

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