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How Fast Do You Expect A Support Reply?

1 Dec
2009
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An important part of customer satisfaction is getting back to people promptly.

We all can get buried in our email inboxes. I found this poll over at LoveYourHelpdesk.com and it looks like most people expect a response within a few hours.

What’s your expectation when there’s a problem with your website, computer or phone system?

How Fast Do You Expect A Reply?

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