I noticed a lot of traffic to my Dell XPS 8000 post in the last few days and it looks like Dell has discontinued the XPS 8000 and a rumored 8100 will be released soon

But why?

• Why is Dell so far behind in system builds?
• Is there a problem with these computers?
• Are systems being returned by angry consumers?
• or…

Hundreds of people searching for an answer

Is it because Dell failed to meet the holiday and Christmas demand? I suspect that Dell wants to distance themselves from the hundreds of complaints about delays, failed deliveries and slow orders for the 2009 holiday season. By rebranding these systems under a new version number, they can escape the Google searches which will yield complaints about the service and delivery problems.

Here is a recent listing of all the folks trying to find out why Dell pulled the XPS 8000:

The Power Of Twitter For Complaining

Excerpt from New York Times:

Customers have flocked to the Direct2Dell blog and Twitter to free their inner bah humbug. They’re chastising Dell left and right for multiple delays involving their orders – some stretching more than a month. In addition, they’re scoffing at the Dell Holiday Card the company offered as an under-the-tree replacement for missing PCs.

Dell is quoted saying they are having trouble finding parts:

“The reality is that we are seeing increased demand for many of the products consumers want to buy, and it has affected our ability to fulfill the orders,” wrote Lionel Menchaca, the chief blogger at Dell. “In addition, there are also some industrywide constraints on some components (like memory and larger-capacity hard drives) that are delaying the manufacturing of certain products for customers.”

Sammy Diaz (@sammyd) was pretty pissed and tweeted:

@dell not only ruined Christmas but packages STILL havent arrived , Dell customer svc rep passes buck to blame FED-EX #dellfail #fedexfail

Dell XPS 8000 Rocks

My system has been beyond awesome! The power of the Dell XPS 8000 is unreal. It’s fast, beautiful and runs just above a whisper.

Now that Dell is bringing in a new model, you can pick up a fully loaded XPS 8000 for just $929. I paid $1228 (plus $95.49 tax) for the very same system so head over to the Dell Outlet to get a great after holiday deal!

Beat the holiday rush like I did and order in October or November. A lot of these people waited until after Black Friday to order and like I suspected, Dell was unable to meet the demand.