So, it’s been quite a while since Google’s email service, Gmail experienced an outage.
Check the status of Gmail here http://www.google.com/appsstatus
Workaround
The web interface is down by you can still access your Gmail through a desktop client like Outlook Thunderbird, Apple Mail.
How to setup POP or IMAP for your Gmail
IMAP is much better because it stays in sync with Google’s server vs POP which pulls down your email and does not leave a copy on the server.
Previous Downtime
I blogged about Gmail being down last August and there have been reports of sporadic downtime for Gmail every few months but none lasting very long.
I consider a “significant” outage anything that lasts over 1 hour. This outage lasted just under 2 hours.
Bad for Business
This time Google Apps is down too and this clearly won’t sit well with business owners who recently made the switch to Google Apps after their big nationwide campaign, Google At Work. I’m calling my customers who have Google Apps to let them know about the downtime.
Status
Resolved!
Time | Description |
| 4:37 PM | The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. |
| 4:13 PM | We are continuing to investigate this issue. We will provide an update by September 1, 2009 5:13:00 PM UTC-5 detailing when we expect to resolve the problem. Users can access their email via IMAP or POP. You can find instructions for how to do this here. Also, at this time, Google Apps Sync for Microsoft Outlook (applies only to Google Apps Premier and Edu customers) is not available. |
| 3:02 PM | We are continuing to investigate this issue. We will provide an update by September 1, 2009 4:16:00 PM UTC-5 detailing when we expect to resolve the problem. Users can access their email via IMAP or POP. You can find instructions for how to do this here. |
| 2:53 PM | We’re aware of a problem with Google Mail affecting a majority of users. The affected users are unable to access Google Mail. We will provide an update by September 1, 2009 3:53:00 PM UTC-5 detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. |
| 10:18 AM | Google Mail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. |
