Are iPhone apps like TaxiMagic perpetuating hate crimes?
Last night I took a taxi home from the Tenderloin to the Mission District. I had the pleasure of being driven by Mustafa, a relaxed, cheerful older man. Mustafa shared with me how he no longer feels safe driving his cab after 16 years due to an iPhone app called TaxiMagic. He’s had at least three bad experiences upon being dispatched to a call that originated from the TaxiMagic iPhone app.
It’s affecting his work focus and earnings and the supervisor won’t help.
I asked Mustafa for permission to record our conversation.
If you have ideas that could help Mustafa, email me adria@butyoureagirl.com




