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Archive for the ‘technical support’ Category

Adria Loves Her Zendesk Shirt

2, Apr 2010

So, you may know the story of the shirt but if you don’t here it is! (3rd person of course because that’s always fun for storytelling) Zendesk is a cloud company focused on helping you deliver amazing customer service through better communication. Their tool helps companies make happy customers. Adria was a customer for 2 [...]

Five Zendesk Webinars Left!

22, Mar 2010

With a slight interruption in the webinar schedule due to SXSW (Did you make it to the Small Business Web cloud party?), there are just four more webinars I’m doing in the month of March. After this, I’ll be relocating to San Francisco so get in your live webinar time now!  There will be a [...]

Get Rid of Annoying Avira Popups For Good!

28, Sep 2009

I just updated this video I created last year about Antivir Avira’s free antivirus program that has super annoying nagware asking you buy the paid version. I’ve gone back and updated the original post as well so enjoy!

My Favorite Technology Companies and Products [VIDEO]

23, Sep 2009

People often ask me, “What’s the name of that software?” so in this video I give a run down of my updated tech wall…in my pajamas!

Techsmith Delivers Best Tools for Creating Screenshots and Video Tutorials

17, Jul 2009

Did you ever want to show someone an error message on your computer or how you fixed something? Techsmith has a suite of amazing tools that make taking screenshots and doing video tutorials easy!

Life is a Ticking Timebomb

7, May 2009

The last 24 hours have been quite trying in the life of Adria.  First my rat dies yesterday afternoon, then I get my period, my blog goes down around midnight and then today MyCoopRocks makes an early announcement of the contest winners…and I’m not one of them. Now, dealing with grief, physical discomfort, frustration and [...]

Twitter: Is anyone else having this problem with Network Solutions?

23, Jan 2009

Will you move your domain? Network Solutions dropped the ball on the massive DNS domain name outage. They did attempt to use Twitter during the outage and did comment on this posting.

Dialup is Dead – Why You Don't Want NetZero

14, Sep 2008

So the other day, I heard a woman saying how she was going to get Netzero so she could have some cheap internet.  I realized it wasn’ the place or time to educate her on the incredibly frustrating choice she was about to make. If you know someone who is considering dialup and they’re standing [...]

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