Need help with your business technology?

p: (415) 409-9557 e: adria@butyoureagirl.com

Category: Tools I Use

Entrepreneur Workflow: Communicating With New Business Clients

Last night I presented to a group of entrepreneurs participating in 100 Urban Entrepreneurs and it turned out to be an amazing session!  I shared how I entered the field of technology and what helped to me to decide I wanted to an entrepreneur.  I stepped the group through my discoveries of what worked and the obstacles I encountered.  Finally I recommended three essential web apps that were instrumental in helping me grow and manage my business.

Here’s my presentation which I created in SlideRocket (love this tool!)

 

A Business Built On Communication

My key points were:

  • Communication can make or break your business
  • Make it easy to do business with you
  • Your goal as a business owner is to make the customer feel at ease
  • Make sure what you deliver matches the customer’s expectations
  • Be available pre and post sales
  • Focus on making the ordering process easy for your customers
  • Billing should be straightforward and clear
  • Your customers are your biggest marketing tool
  • Use WordPress to build your business website Read More…

Zendesk Webinars Are Here! Helpdesk Support In The Cloud

You’ve been hearing me talk about Zendesk.  Now I’m going to share with you what I’ve been working on!
zendesk logo

I’m happy to announce the webinars are now public and you can check out the list of Zendesk webinars for January on the blog.

Zendesk HQ Office Warming Party

Read More…

Remote Control Computers From Your iPhone with Logmein + Contest

Logmein is know for easy, secure remote support via Logmein Free, Logmein Pro and Logmein Rescue. They also have a software VPN called Logmein Hamachi.

I’ve used all these products in the last 3 years to build a successful IT consulting business that I’ve run in my pajamas with my dog Bluey snuggled under my desk.

Welcome iPhone App from LogMeIN!

They released the Logmein Ignition iPhone app last year and I just had to try it. Now, mind you, it costs $30 which at the Apple iPhone store is expensive but it’s well worth it. I’ve used it in a pinch to help customers while I’m on the road or grab a quick password from Keepass.

Contest to Win Logmein for the iPhone

I have some free licenses to give away! Let me know what you currently use to access your computer when you’re away from your desk and I’ll select the 3 most “interesting” comments.

  • Contest runs until Friday, January 29th at 11:59pm CST.
  • 3 Licenses will be awarded

Logmein iPhone Ignition
Read More…

LogMeIn Pro2 Remote Sound Test

Today I look at how the remote sound feature for LogMeIn Pro works.

[youtube]http://www.youtube.com/watch?v=BkwhNXyTNyE[/youtube] Read More…

Remote Access From Your iPhone With Logmein

How many times have you needed to connect to your home computer but don;t have your laptop with you? Logmein launched Ignition for iPhone which allows you to connect remotely to your Windows or Mac desktop.

logmein iphone
Read More…

5 Reasons I Bought A Macbook Pro

I’ve now had my Macbook Pro for one week and am ready to share the joy!
Adria's Macbook Pro Read More…

Get Rid of Annoying Avira Popups For Good!

I just updated this video I created last year about Antivir Avira’s free antivirus program that has super annoying nagware asking you buy the paid version. I’ve gone back and updated the original post as well so enjoy!
[youtube]http://www.youtube.com/watch?v=-6rGE6o44ec[/youtube]
Read More…

My Favorite Technology Companies and Products [VIDEO]

People often ask me, “What’s the name of that software?” so in this video I give a run down of my updated tech wall…in my pajamas!

[youtube]http://www.youtube.com/watch?v=YpMif1UEQvU[/youtube]

AskAdria Ustream logo for my live, weekly technology show!  You can watch it each Monday at 5:30pm CST

Windows XP will be supported until 2012 2014.  It’s going to be the business mainstay for the next 5 years irregardless of Vista and Windows 7.

iPhones were built to be jailbroke.  This allows you to run additional software that you wouldn’t find at the App store.  The Electronic Frontier Foundation thinks Apple lost some marbles and that this is no different then when people modify their cars.

ThinkGeek makes awesome tech t-shirts for women!  In addition to geek stuff, they have jewlery

WordPress is the most popular blogging platform in the world!  Major newspapers including the New York Times use it to run their blogs.  Wordpress also can run your website

Eventbrite is the best way to register for conferences and webinars!  It makes the promotion and sales for your events easy.  Post your event and get paid.

Ubuntu is an operating system.  It’s a specific flavor of Linux.  It’s become one of the most user friendly and popular Linux distros in the last 4 years.

Tux is the the mascot for Linux.  Yay penguins!

Moo makes awesome business cards.  I get lots of compliments on my business cards so I keep reordering from Moo!

Firefox is a web browser for the world and is made by Mozilla.  It now makes up over 25% of the browser market as more people get sick and tired of using crappy Internet Explorer.

Timebridge makes meetings happen.  It streamlines the process by allowing you to send multiple times to everyone you’re meeting with.  They all click on the best times and Timebridge adds the confirmed time to your calendar.

Google is the most popular search engine in the world and they took the time to take photos of the planet Earth and share it via Google Earth.  Sweet!

Dell is a great hardware platform if you’re going to stick with Windows.  It’s a solid choice for business desktops, servers and home systems.  You can net a sweet deal on a refurbished Dell for $300 with a 3 year warranty for your business.  I picked up my 23″ Samsung monitor from Dell because they had the best price.

Apple makes great laptops.  I have seen these macbooks last for years, find them to be made of high quality parts and most importantly, have excellent power management vs many pc based noteboooks which I won’t name.  I will be getting a 13″ Macbook pro in the next few weeks (fingers crossed) and will rejoin the computer world as a cross platform IT person.

Lijit is a custom search plugin for your blog or website.  It crawls your site and provides visitors with a Google-like results page.  Lijit will also list content from folks on your blogroll.  Pretty cool stuff plus @tarable and @micah work there!

Flickr is a social networking site based on images.  It has huge Google juice so if you care about SEO for your website, find a way to incorporate Flickr.  I have their pro account which allows me to upload a lot of images.

Netflix is a superior alternative to renting movies from your local video store because there are no late fees, you can queue up movies, no shipping charges, a much larger selection and they launched “Watch Instantly” in 2007 so you can watch movies on your computer.  I’ve been using Netflix since 2003.

I didn’t mention two companies as I’m waiting for their logo banners but I’ll mention them here:

Zendesk is a web based helpdesk ticketing system which centralizes IT support requests and will save you time and money.  It’s scalable so you can be a single consultant or helpdesk with 200+ support folks.  I started using it last year, Twitter copied me this year as did MSNBC (probably because I was on The Rachel Maddow Show) and Viddler.

Harvest and is one of THE BEST solutions I’ve used for easy time tracking and invoicing that is cross platform.  They support Quickbooks export, you can Tweet your time and they talk to Zendesk so I can bill right from my tickets.  Did I mention they recently added the ability to collect payment via Paypal and create reoccurring invoices?

First Look at New TweetDeck Posting Area

Tweetdeck is the flagship desktop Twitter tool people love to use and today they pushed out an update that left me a bit confused so…I made a video!

[youtube]http://www.youtube.com/watch?v=1HAhKymDcwc[/youtube]

Tweetdeck (version 0.30.5)  is aiming to save you time when you’re posting your tweets and they have 2 cool features I share in the video:

You can now paste links directly into the post area and Tweetdeck will automagically shorten them

You can drag photos into the post area and Tweetdeck will upload them to TwitPic
Tweetdeck Posting Area
They have a few alternate URL shortening and image hosting options but my preferences are Bit.ly for url’s and Twitpic for image hosting.  With the bit.ly service, you can add in your username and API key so the click traffic can be tracked via your bit.ly account.  Sweet!

Nice job Tweetdeck!

Want To Launch Your Own Geek Biz? Join Me and Special Co-Host Chris Pirillo

Tired of working for “The Man”?

Want to launch your own successful technology company?

This Thursday I’m holding a 2 hour webinar, What Every Geek Needs To Start A Company that will show you all the essentials of starting a tech consulting business.

My special co-host will be Chris Pirillo, founder of the Lockergnome community and Gnomedex conference!

Tux Tie
Read More…

How To Convert iPhone Voice Memos to MP3 [VIDEO]

Here’s my process for taking Voice Memo recordings off my iPhone and editing them before I post them the the internet.
[youtube]http://www.youtube.com/watch?v=Ujz5E2y-S6I[/youtube]
Read More…

5 Reasons Flickr Runs Circles Around Picasa and PhotoBucket For Social Photo Sharing

I mentioned on Twitter that I was renewing my Flickr Pro account. @breon decided to share how he just moved all his photos from Flickr to Picasa…BUT

Loving Picasa over Flickr says @breon
Read More…

Sizer Utility Resizes Your Windows for HD YouTube Camtasia Studio [VIDEO]

Do you create videos and tutorials to share on YouTube? In order for the videos to show up as the widescreen version, the dimensions of your video need to be at least 1280×760. I use Sizer to quickly resize my windows before doing screencast recording with Camtasia Studio or Jing.

[youtube]http://www.youtube.com/watch?v=K9roM-9FwyA[/youtube]
You’ll find more help about how to setup before you start recording over at Techsmith’s Visual Lounge blog.

Event Registration: Fast, Quick and Easy With Eventbrite

Eventbrite logo Want to collect money for your events?

Struggling to manage registrations for your event and not lose money?

Want a better way to promote your event and utilize social media to do it?

Say Hello To Eventbrite!

Read More…

Timebridge Relaunches Beautiful New Website and Meeting Services

New Timebridge logo
Timebridge
just relaunched their website today along with the announcement of several new services to make scheduling meetings faster, easier and even fun!

[youtube]http://www.youtube.com/watch?v=rBAXuOv1rbg[/youtube]

Among the new features are

  • an iPhone app
  • SMS text message reminders to attendees
  • Let’s Meet™ page to allow people to pick times from your schedule (untested)
  • Meeting Time Messenger™ which sends out a 5 minute reminder to attendees

Timebridge Meetings Still Free

Timebridge will continue to offer their awesome meeting software free to folks.  I’ve been using it for over a year (since February 2008) and it has saved me thousands of dollars in time because now I just send one email and get confirmed times back. No hassle, no mess with scheduling!

Premium Version Launched

They have added a new “Plus” package which gives you the ability to send SMS text messages to your attendees and hold webinars with up to 100 people attending. The cost for the plus service is $8.95.

iPhone App Coming Soon

It looks like the iPhone app is coming soon and it will connect you to essential Timebridge actions like accepting meetings, sending out reminders and giving people a heads up if you plan to be late for the meeting (I like that one!).

Meetings Are Opportunities For Success

David Allen, the GTD guru was quoted in Timebridge’s press release today:

According to David Allen, management consultant, trainer, and best-selling author of Getting Things Done: The Art of Stress-Free Productivity: “Meetings are either the boon or bane of every enterprise, depending on how well they’re envisioned and managed.

Every meeting is an opportunity to get things done, but the unfortunate reality is that most meetings are not nearly as productive as they could be. Not only is it squandered time for the team, but for the meeting organizer, a bad meeting is a missed leadership opportunity. Stepping up and acting as a meeting leader means establishing, maintaining and communicating clear goals, and ensuring clear decisions, accountabilities and actions – something that is hard to do while juggling a lot of moving parts.

Tools that help streamline the logistics and make the process easier and more engaging for all involved are essential to helping each of us rise to the challenge of leading a great meeting.”

I had the opportunity to speak with David Allen last week via phone and will be writing up my thoughts. Did you know David Allen uses Lotus Notes? I pegged him as an Outlook guy! I’ve been a fan to the GTD workflow since picking up the book in 2005. Lifehacker was the first site to help me connect the idea of technology and productivity.

So if I haven’t already sent you a meeting request through Timebridge, try it out for yourself to save time and make your meetings effortless!

ThinkGeek, Techsmith and Moo! I Will Help You Reach Thousands of Influential Women Bloggers at BlogHer

I'm Going to BlogHer '09

I’m looking for a conference sponsor for the upcoming BlogHer Conference and I want to promote your company!

I will be attending BlogHer ’09 in Chicago at the end of the week.  BlogHer is a gathering of women who blog on all sorts of things and this is the 5th year!

Your Market Is Out There

BlogHer conference

photo credit: jdlasica

Read More…

How To Become a Twitter Power User in 3 Minutes

Everyone has Twitter but how many are using it effectively? 

 [youtube]http://www.youtube.com/watch?v=aNPDoucMwXs[/youtube]
Read More…

Techsmith Delivers Best Tools for Creating Screenshots and Video Tutorials

Did you ever want to show someone an error message on your computer or how you fixed something? Techsmith has a suite of amazing tools that make taking screenshots and doing video tutorials easy!

Read More…

My Google Voice Wishlist Including Google Voice For The Homeless

Thanks Lifehacker for the link to my post!

All I want from Google Voice

Feedback for Google Voice

Okay, I had my Grand Central account since 2007 and eagerly awaited Google Voice like everyone else. Well, now that I’ve been using it a couple of months, I see some improvements that could be made: Read More…

Mozy Secure, Easy, Affordable, Backups For Your Data

[youtube]http://www.youtube.com/watch?v=5YAgrFInBjw[/youtube]

Would Miss Your Computer Files in a Fire?

Mozy is an amazing solution for keeping your data safe.  Computer data is usually lost to fire, theft and hardware failures.  Mozy protects your data by securely uploading your files to a safe data center.

I’ve been using it for 2 years and it’s not let me or my clients down once!

  • Secure Files are encrypted before they go up
  • Easy You don’t need to be techie to backup your data
  • Affordable Mozy is just $4.95/month for unlimited storage

It supports both Windows and Macs.  The most I ever backed up was 46GB to my personal Mozy Account

Website – http://mozy.com