Category Archives: Troubleshooting

Techsmith Delivers Best Tools for Creating Screenshots and Video Tutorials

Did you ever want to show someone an error message on your computer or how you fixed something? Techsmith has a suite of amazing tools that make taking screenshots and doing video tutorials easy!
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Norm Coleman Website Crash Exposes Database and Email Lists

What’s worse than losing a Minnesota Senate race?

Losing your website’s entire database, that’s what.  As if claiming your website was brought down by too much traffic wasn’t bad enough, Norm Coleman’s website received a second round of criticism when I found a database file sitting in a directory that anyone could download…

I first picked up this story from @Chuckumentary on Twitter about Norm Coleman’s office saying their website had been “inundated by tens of thousands of hits today – temporarily crashing the website.” Of course that got me curious as an IT consultant and I went to check it out. … Continue Reading...

How to Perform CPR on a Keyboard


Photo Credit: john_a_ward
It’s finally happened!  There is coffee spilled all over your keyboard.  In order to save your keyboard, you need to act fast.  This can work for a regular keyboard, laptop or wireless model.
update: one week later and my keyboard is doing great!

Items you need

  • Paper Towels (a lot!)
  • Windex glass cleaner
  • Blowdryer
  • A clean paintbrush
  • Rubbing Alcohol

Just like a paramedic, the first thing you need to do is stabilize the patient